Shipping policy

 

Shipping Days:

Our shipments are made twice a week: on Tuesdays and Thursdays. On these days, we process your orders and dispatch them via Yurtiçi Kargo.

Order Processing Time:

Orders are processed and dispatched within 1-2 business days after payment confirmation. Considering that orders are shipped on Tuesdays and Thursdays, the processing time for your order aligns with these days.

Shipping Duration:

After your order is dispatched, the delivery time may vary depending on the courier service you selected and your delivery address. The average delivery time is 3-7 business days. Delivery times may vary based on the courier’s policies and possible delays.

Shipping Costs:

Shipping costs are calculated based on the total weight of your order and your delivery address. Shipping fees will be displayed to you during the checkout process.

Order Tracking:

Once your order is dispatched, you will receive a tracking number via email. You can use this tracking number to monitor the status and delivery process of your order online.

Delivery Issues:

If you encounter any issues with your delivery, please contact the courier service's customer service. Additionally, feel free to reach out to us to resolve any issues.

Address Information:

Please ensure that you provide the correct delivery address when placing your order. Our company is not responsible for delivery issues arising from incorrect or incomplete address information.

Changes and Cancellations:

If you wish to make any changes to your order before it is dispatched, please contact us as soon as possible. Once your order has been dispatched, changes cannot be made.

Contact:

If you have any questions regarding shipping or delivery, please contact our customer service. You can reach us at peopleofforza@gmail.com.